Emergency Dental YYC

When you phone our clinic we will ask you questions and assess your situation, to determine how urgent treatment is necessary. If it's the evening or middle of the night, in some cases your treatment can wait until the morning. The only way to know for sure is to phone us and we will answer your questions.

Please phone our clinic as your first step in getting help. We do accept walk-in patients, but we encourage you to speak with us first to receive the best possible schedule for your treatment. This way we can also assess your situation over the phone and see how urgently you need to be helped.

We offer extended hours into the late evening, 365 days a year, and have extended hours compared to the majority of other clinics. Messages left by phone after hours will be reviewed, and treatment can be provided as promptly as possible in the morning.

With a pre-booked appointment, our wait times are typically insignificant, just like what you'd expect at any other dental clinic. If you are a walk-in patient it's less predictable and you may need to wait while we finish treating another patient. We'll still aim to keep your wait as short as possible, but please consider that emergency treatment can sometimes take longer and we'll always spend the time to do it right.

Yes, we do accept patients without an appointment during daytime and evening hours, though it's greatly preferred that you phone us first. This way we can assess your situation, discuss scheduling and short-term availability, and ensure you don't have to wait at our clinic to be seen by the dentist.

Yes, there is a convenient and free parking lot in front of our clinic, with easy access from Macleod Trail Northbound. If you are traveling Southbound on Macleod Trail, turn left on 39th Ave, at the T-Intersection turn right on 42nd Ave, then turn right on Macleod Trail to head Northbound. We're located half a block North.

Yes, we accept nearly any dental insurance policy to help you cover the cost of your treatment. This will be discussed when you first call our clinic.

Yes we can. When we discuss your insurance coverage, we can discuss the option of direct billing with you. Feel free to ask us any additional questions you have when you phone in.

Yes. You will simply be responsible for paying for your treatment with cash, debit, or credit card (except American Express).

We don't need anything from your dental clinic in order to provide treatment, but in some cases it can be helpful. If your regular dentist is open, but you weren't able to book an appointment with them, we should be able to obtain your patient files and previous x-rays from them. If the x-rays are recent enough and display what we need, then we can sometimes use them in your treatment at our clinic. Though in some cases we will be required to take our own x-rays for your emergency treatment, to do an up-to-date assessment.

For administration purposes, please arrive with government-issued photo ID and your insurance card/information. If you receive coverage through Alberta Health's Coverage for Seniors program, please bring your Alberta Health Card. Bringing a credit card will also allow us to direct bill your insurance provider. For treatment purposes, please bring along any 'pieces' that we may need if you've experienced a knocked out tooth, broken tooth, or chipped tooth, orthodontic bracket, retainer wire, or restoration such as a filling, bridge, veneer, dentures, etc.

Yes, and it's not uncommon for us to help children who have suffered an injury, broken / chipped a tooth, or are suffering any other discomfort or dental emergency. For emergency treatment, it's quite important that your child is cooperative and compliant when visiting your regular dentist. If so, we should have no problem treating them at our clinic as well. We also have accessories and props which can also help children cooperate and feel comfortable, just like your regular dental clinic may have. However, if your child has difficulties being compliant with your regular dentist, or has special needs, treatment at our clinic may not be the best option for them. You may contact us and we can discuss whether we'd recommend visiting a specialist or the ER.

Yes, we accept any patients at our clinic. We are able to treat you at our clinic if you're experiencing a dental emergency while traveling in/near Calgary, or live outside of Calgary and don't have access to a dentist because they're closed, it's the weekend, they're booked up or on vacation. We often see patients from Airdrie, Okotoks, Strathmore, Cochrane, Chestermere, Langdon, Didsbury, Carstairs, Turner Valley, High River, Canmore, Red Deer, Lethbridge, Black Diamond, and other areas surrounding Calgary.

Once your treatment at our clinic is complete, we recommend you follow up with your regular dentist at the earliest convenient time you can see them. We do not provide regular dental care such as cleanings, hygiene or check-ups, so once your immediate problem has been resolved you will resume routine care at your regular dentist. Depending on your situation, the treatment we provide may be the first step to full recovery and your regular dentist can resume the full treatment after we've solved the immediate problem. In other cases, it can simply be helpful to discuss the work we've done with them and update them on your situation. If x-rays were taken at our clinic, we will always share them with your regular dentist and provide any details that they need to know.