Chestermere Dental Care

Yes! We are pleased to offer evening appointments on Tuesdays until 8:00pm!

Yes! Chestermere Dental is pleased to provide Saturday appointments by appointment only.

Chestermere Dental is happy to accept Debit Cards, Visa, Mastercard or American Express.

Yes! At Chestermere Dental, we provide this as a service to our patients. Our computer systems connect with your insurer and submit a claim on your behalf. Please remember that the actual amount you will receive from your insurance company is based on your coverage provided by them. What this means is that patients are ultimately responsible for settling our invoices for the services we have provided to you.

Absolutely! Chestermere Dental is a true general practice and we welcome patients of ALL ages. Our goal is to create a safe and friendly environment for your children, and to partner with you and your children as a team to help maintain their teeth.

Yes! Chestermere Dental is pleased to provide a wide range of cosmetic dentistry options. However, the dentists at Chestermere Dental are not cosmetic dental specialists. They are general dentists who provide cosmetic dental procedures as part of their general dentist license. Cosmetic Dentistry (Restorative Dentistry) is not a term or specialty that is recognized by the College of Dental Surgeons of Alberta (CDSA).

Chestermere Dental currently accepts all private care insurance plans (plans that do not require you to select a dentist from a list or require our office to accept a reduced fee for services). This means that we work with literally thousands of insurance companies. Although we maintain computerized histories of payments by a given company, the benefits do change; therefore sometimes it is not possible for us to give you a guaranteed quote of insurance coverage. We estimate your portion based on the most up-to-date information we have, but IT IS ONLY AN ESTIMATE. If you would like to know your exact insurance benefits, we will be happy to file a “pre-treatment estimation” with your insurance company prior to treatment.

At Chestermere Dental, we base the patient portion of your bill on our most current data, but there are many factors that can affect this estimate. There may be a deductible (individual or family), or you may have received treatment in another office prior to joining Chestermere Dental which is not calculated into our database. Sometimes you may need to see a specialist for care, which also draws on your annual benefit. Insurance companies do not, and cannot, notify us of changes to your benefits. THEY ONLY NOTIFY YOU. If any of these situations apply to you, please let us know when we estimate your treatment costs so we may adjust accordingly.

At Chestermere Dental, we bill your insurance as a courtesy. If insurance does not pay within 90 days, Chestermere Dental reserves the right to request payment in full for services to you. You would subsequently be responsible to collect the insurance funds that are due to you directly from your insurance company. This is rare, but it is important that you recognize that the insurance you have is a legal contract between YOU and YOUR insurance company. Our office is not, and cannot be, a part of this legal contract. Ultimately, you are responsible for all charges incurred in our office.