211 is a free, confidential information and referral service that connects people to social, health, and government services in their community.

When is 211 available?

The 211 service is available 24 hours a day, 7 days a week, 365 days a year.

211 is available to 100% of Ontarians, including individuals, families, and community agencies.

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Walk-ins Kids

Victoriaville Centre

Information & Referral · Emergency Management · Human Services Database

Information & Referral Emergency Management Human Services Database

Practice Specialties

Hours & Location

Hours not available — please contact the clinic directly.

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Amenities & Accessibility

Amenities

Accessible Store Front

Frequently Asked Questions

About the Practice

211 Ontario North is a critical community resource operated by the Lakehead Social Planning Council in Thunder Bay. It serves as a primary source of information and a gateway to human, social, and health services for individuals across Northern Ontario. Accredited by Inform USA, the service provides 24/7 navigation to resources ranging from mental health and poverty reduction to utility assistance and emergency management. Their mission is to connect people to their communities and help them maintain a good quality of life by providing the right resources the first time.